Behind The Scenes

PRIVACY POLICY

The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to Synergy Solutions Inc. to help our members retain their privacy when they take advantage of all the Internet has to offer.

We believe your personal business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, Synergy Solutions Inc. follows different principles in accordance with world-wide practices for customer privacy and data protection.
  1. We won't sell or give away your name, mail address, phone number, email address, credit card number or any other information to anyone.
  2. We'll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you receive a Registration ID on the service or when you download free software, enter a contest, order e-mail newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:
  1. To make the service easier for you to use by not having to enter information more than once.
  2. To help you use the site to its fullest potential.
  3. To help us create content most relevant to you.
  4. To alert you to product upgrades, special offers, updated information and other new services from Electronif Software Syndicate (eSynergy.ca).

CONSENT

If you choose not to register or provide personal information, Electronic Software Syndicate. reserves the right to withhold service. Any previously registered accounts will be active until the service term expires.

Once registered, you will be able to access the services you want to receive from us by subscribing to various services, like our iSynergy service. If you do not want us to communicate with you about other offers regarding Synergy Solutions products, programs, events, or services by e-mail, postal mail, or telephone, you may inform us by any communication means stating that you do not wish to receive marketing messages from Electronic Software Syndicate.

Synergy Solutions Inc. occasionally allows other companies to offer our registered customers information about their products and services. If you do not want to receive these offers, you may inform us by any communication means stating that you do not wish to receive marketing materials from third parties.

SECURITY

Synergy Solutions Inc. has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Synergy Solutions Inc. strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Canada or any other country where Synergy Solutions Inc. its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. Some information is publicly viewable; do not put sensitive information or information you do not wish to share in these publicly viewable areas.

CUSTOMER PROFILE

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across Synergy Solutions Inc. services, allowing you to download free software, order free newsletters, and visit premium sites without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

What we do with the information you share

When you join us, you provide us with your contact information, including your name, mail address, and contact methods such as an email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer, and for administration purposes. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don't use this information again without your permission.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Synergy Solutions Inc. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Synergy Solutions Inc. or the site; (b) protect and defend the rights or property of Synergy Solutions Inc. and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of members and/or clients of Synergy Solutions Inc., its Web sites, or the public.